Policies

SHIPPING

Shipping is included in the price. 

Tracking number will be emailed to customer when product has been produced, packaged and prepared for shipping.

CUSTOMS, DUTIES, AND TAXES

UberJelly is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

UberJelly is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging material and damaged goods before filing a claim.

RETURNS

All sales final. There are no warehouses at UberJelly. Every product is created specifically for each individual order, so there are no returns.